Terms & Conditions

Last updated : 10.10.2024

Hello and welcome to rosiemadeathing.co.uk (the “Website”). These terms and conditions (“Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through the Website.

Please read these Terms carefully before you use the Website.

By using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

1. About Us

1.1 We operate the website www.rosiemadeathing.co.uk. We are Rosie Made A Thing Ltd, a company registered in England  under company number 10647980 and with our registered office, 17 High Street, Kibworth Beauchamp, Leicestershire, LE8 0HS.

Our VAT number is GB 205 0965 29.

2. General Conditions

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

3. Products and Pricing

3.1 All products and pricing are subject to availability. Every effort is made to provide accurate product information and display, occasionally there may be a slight colour variation as we cannot guarantee that your computers display of the colours accurately reflect the colour of the products..

3.2 We reserve the right to change the prices of products at any time without prior notice.

3.3 Prices displayed on the Website are in GBP and are inclusive of applicable taxes (excluding orders to EU), depending on your jurisdiction. Additional shipping fees may apply, as may import duties, please see our delivery information here.

3.4 In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced products.

3.5 We herby reserve the right to add or delete products from our product range at any time or to change the specification of products without notice. This does not affect your statutory rights.

4. Orders and Payment

4.1 By placing an order, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance and availability.

4.2 We reserve the right to refuse or cancel any order at our sole discretion. This may occur if we detect fraudulent activity, an inability to process payment, or errors in product information.

4.3 Payment must be made using a valid credit card, debit card, or other accepted payment method. You agree to provide current, complete, and accurate payment information for all purchases.

5. Shipping and Delivery

5.1 Shipping times and rates are outlined during the checkout process. Estimated delivery times are provided for your reference but are not guaranteed.

5.2 We are not responsible for delays caused by shipping carriers, customs, or any other circumstances beyond our control.

5.3 Risk of loss or damage to the product passes to you upon delivery to the shipping carrier.

5.4 Please read our full shipping information here.

6. Returns and Refunds

6.1 We accept returns and issue refunds in accordance with our Return and Refund Policy.

6.2 To be eligible for a return, the product must be have been purchased via the Rosie Made A Thing website, be unused, in its original packaging, and returned within 14 days of receipt. You are responsible for return shipping costs unless the product is defective, or you have received the wrong item.

6.3 We reserve the right to refuse returns or issue partial refunds if the product does not meet return criteria.

7. Intellectual Property

7.1 All content on the Website, including but not limited to text, graphics, logos, and images, is the property of Rosie Made A Thing or its licensors and is protected by copyright and trademark laws.

7.2 You are granted a limited, non-exclusive license to access and use the Website for personal shopping purposes. You must not reproduce, distribute, or otherwise exploit any content without our express written consent.

8. Prohibited Activities

You agree not to engage in any of the following activities:

  • Using the Website for illegal purposes or to solicit illegal activities.
  • Interfering with the security or functionality of the Website.
  • Attempting to gain unauthorized access to user accounts or the Website’s systems.
  • Uploading or transmitting viruses, malware, or harmful code.

9. Limitation of Liability

9.1 We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or the products purchased through the Website.

9.2 Our liability for any claim arising from a purchase made on the Website is limited to the amount paid for the product in question.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Competition Terms & Conditions

Competition winners will be selected and be informed by Email/Facebook/Instagram messaging within 14 days of the Final Draw Closing Date and will then have 28 days to respond to that communication to claim the prize.

If the winner fails to respond within this time Rosie Made a Thing reserves the right to withdraw the prize offer and award the prize to a reserve winner selected in the same manner.

The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.

No purchase is necessary to enter this competition.

Prizes are not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation.

In the event for any reason the prize winners do not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winners and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize.

If for any reason a prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.

Bulk entries made from trade, consumer groups or third parties will not be accepted.

This promotion is in no way sponsored, endorsed or administered by or associated with Facebook or Instagram.

The promotion is only valid for UK entrants aged 18 or over. We will not send prizes abroad.

Please note that employees, and relatives of employees, of Rosie Made a Thing are not eligible to enter this competition.

The personal information entrants provide will be used by the Promoter for the purpose of conducting this promotion.

The Promoter may disclose entrants’ personal information to its contractors and agents to assist in conducting this promotion or communicating with entrants.

The Promoter is bound by the Data Protection Acts (1984 and 1998).

Promoter Details; Rosie Made a Thing, High Street, Kibworth LE8 0HS

12. Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of  the United Kingdom. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of England & Wales.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Rosie Made A Thing
16 Nursery Court, Kibworth Business Park, Kibworth Harcourt, Leicestershire, LE8 0EX
[email protected]
0116 406 2000